Effective Date: July 05 2025

Samassya Technologies, (“we,” “our,” or “us”), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services to get help related to your troubles. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

1.1. Personal Information:

– Your name

– Contact information (email address, phone number, mailing address etc)

– Financial information (bank account details, payment information etc)

– Identification information (government-issued ID, passport, driver’s license etc)

1.2. Transaction Information:

– Details of transactions you conduct through our services

– Records of communications with us

1.3. Technical Information:

– IP address

– Browser type and version

– Device information (e.g., device ID, operating system)

1.4. Usage Information:

– Information about how you use our website and services

2. How We Use Your Information

We may use your information for the following purposes:

2.1. Providing Services:

– To provide you with the services you request

– To process and facilitate legitimate fund release or address given trouble(s)

2.2. Communication:

– To communicate with you about your inquiries, requests, and our services

– To send you important updates and information

2.3. Legal and Compliance:

– To comply with legal obligations and respond to lawful requests from authorities

– To investigate and prevent fraudulent or illegal activities

2.4. Marketing and Promotions:

– To send you promotional materials and offers if you have opted-in to receive them

– To personalize and improve our marketing efforts

2.5. Analytics and Improvement:

– To analyze and improve our website and services

– To monitor and measure the effectiveness of our communications

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

3.1. Service Providers:

– With trusted service providers who assist us in delivering our services

– These service providers are required to maintain the confidentiality of your information

3.2. Legal Compliance:

– To comply with legal obligations, including responding to court orders, government or regulatory requests

3.3. Business Transactions:

– In connection with a business transaction, such as a merger, acquisition, or sale of assets or anything else related to resolving your trouble

3.4. Consent:

– With your explicit consent

4. Your Choices

You have choices regarding your personal information:

4.1. Access and Correction:

You may request access to, correction, or deletion of your personal information by contacting us at info@samassya.in.

4.2. Marketing Communications:

You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.

5. Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at info@samassya.in

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.